Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this notice carefully.

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Your Rights Regarding your PHI

Right to Amend.

If you feel that the PHI we have about you is incorrect or incomplete, you may ask us to amend the information, although we are not required to agree to the amendment.

Right of Access to Inspect and Copy.

You have the right, which may be restricted only in exceptional circumstances, to inspect and copy PHI that may be used to make decisions about your care. Your right to inspect and copy PHI will be restricted only in those situations where there is compelling evidence that access would cause serious harm to you.

Right to Request Restrictions.

You have the right to request a restriction or limitation on the use or disclosure of your PHI for treatment, payment, or health care operations. We are not required to agree to your request.

Right to Request Confidential Communication.

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.

Privacy Practices for SMS

A New Direction for Counseling respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We collect your name and mobile phone number when you sign up for SMS updates.
Data Usage: We use your data solely for sending updates, and appointment reminders.
Data Security: We protect your data through encryption and secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Opt-Out: Please contact our office staff if you would like to be removed from our sms service. We will remove your number from our list within 24 hours.
Non-Sharing Clause: We do not share your data with third parties for marketing _purposes. Your information is only shared with our SMS service provider to enable messaguig.
Message data and rates will apply.
Message frequency depend on factors such as appointments scheduled, and information that needs to updated.

Privacy Practice for Social Media

This privacy notice for A New Direction for Counseling LLC (doing business as ANDFC) (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“),

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